Product Ops
Answer it once. Stop answering it forever.
Build a searchable help center from your most-asked questions, organized by category, with was-this-helpful feedback telling you which answers need work.
Acme Support
Quick answers about billing and your account.
Billing
How do refunds work?
Can I get a refund after 30 days?
Where do I find my invoices?
Instant search
Visitors type, answers filter live. No page loads, no search index to configure — they find the answer before they find your support email.
Answers in markdown-lite
Bold, bullet lists, inline code and links — with a live preview as you type. Enough formatting to be clear, not enough to fight with.
Categories that stay tidy
Add, rename and reorder categories anytime. Remove one and its articles are safely reassigned to General — never orphaned, never lost.
Was-this-helpful votes
Every open article ends with a yes/no prompt. One vote per visitor, no account needed, results straight into your dashboard.
“Needs work” flags
Articles voted unhelpful are flagged automatically, alongside a leaderboard of your most-opened questions. Rewrite what matters, skip what doesn't.
One link, hosted for you
Your help center lives at a clean /help/your-handle URL with your name, intro and accent color. Drop it in your footer, chat widget or email signature.
How it works
Write answers
Turn the questions clogging your inbox into articles — question, answer, done. Drafts stay private until you publish.
Organize by category
Group articles into Billing, Shipping, Account — whatever fits — and reorder them so the important answers sit on top.
Share your help center
Copy your public link and put it everywhere people ask. Then watch the views, opens and votes roll in.
Simple, honest pricing
Start free. Upgrade when it earns its keep.
Pro
$10/month
- ✓ Unlimited help centers
- ✓ Unlimited articles
- ✓ No Hextrot badge
- ✓ Helpfulness analytics
- ✓ Instant search
Frequently asked questions
Is this FAQ built with FAQForge?
This one is hand-made, which is exactly the problem — every edit means a developer. Yours will live at /help/your-handle, with instant search and helpful votes, and you can update it between sips of coffee. We're aware of the irony and at peace with it.
What does the free plan include?
One help center and up to 10 published articles — drafts are unlimited, so write ahead as much as you like. Free centers show a small “Powered by FAQForge” badge; Pro removes it and lifts every limit.
Can I format my answers?
Yes — answers support a friendly markdown-lite: paragraphs, “- ” bullet lists, **bold**, `inline code` and links that open in a new tab. The editor shows a live preview, so what you see is what your visitors get.
What happens to articles if I delete a category?
Nothing bad. The articles are automatically reassigned to your General category, keeping their content and publish state. You can re-file them whenever you like — FAQForge never deletes an article you didn't delete yourself.
Do my visitors need an account to use it?
No. Your help center is completely public — anyone with the link can search, read and vote on articles. Accounts are only for you, the author.